Quick Facts

Organization: Municipality of Trent Lakes, Ontario
iCompass Customer Since: 2013
Population: 5200
Solutions: Meeting Manager Pro

Background: Lois O’Neill-Jackson is the Chief Administrative Officer, Economic Development Officer & Deputy Clerk.  She led the implementation of the iCompass’ Meeting Manager Pro Solution after using it in Owen Sound, Ontario.

Big wins

• Providing the Municipality with a tool to store digital records with a link to public files on their website
• An 80% reduction in agenda preparation time compared their previous manual process
• Lois creates, and tracks post meeting tasks right from the system
• Improved customer service with accessible online help documents