Municipal governments function best when they have the right tools to do the job and they have the proper amount of time to get things done the right way. With agenda software from iCompass, municipal clerks can have the right tools, and those tools will give them more than enough time to follow through with their responsibilities. While having the right tools creates efficiency, it’s also important for clerks and staff to know how to use those tools and to be able to rely on customer service representatives who are knowledgeable, responsive, helpful and courteous. iCompass puts their whole … [Read more...] about Why You Need Municipal Agenda Software With Industry-Leading Customer Service
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The Dangers of Insecure Municipal Board Communications
The media continues to find no shortage of material for stories on data breaches. What’s different about recent stories is that cybercriminals are changing their mode of attack to different and unsuspecting targets, and they’re targeting less in financial gain and more in sensitive information. This is sad news for local governments that are now at significant risk for data breaches. Insecure board communications at the municipal government level can cost local governments an immense amount of money and legal expense. More importantly, data breaches negatively impact public … [Read more...] about The Dangers of Insecure Municipal Board Communications
Choosing a Government Management Solution That Works for Your Board
If you’re a city clerk, city manager or council member, and you’ve been using manual systems for a long time, you probably know that electronic solutions could make your work much easier. Perhaps you’re just not sure what programs are out there that will actually work for your board to solve the daily problems you experience. You know what you want the programs to do for you and you want something that is intuitive and easy to learn — something where users can get up to speed on using it quickly. Preferably, you’d like solutions that were designed by a company that understands the needs and … [Read more...] about Choosing a Government Management Solution That Works for Your Board
How to Increase Public Engagement with the Right Meeting Management Solution
Is anybody actually reading these public notices in newspapers? And if they are, you can’t expect the average person to actually be motivated to participate in a local government’s public engagement process. In a TED Talk by Dave Meslin (video below) he effectively illustrates how ridiculous a Nike ad in this format would look. Now, It’s been a longstanding requirement in both Canada and the United States that public notices from the government be published, several times in some cases, in local newspapers. But these laws were introduced during a time when newspapers were the major source … [Read more...] about How to Increase Public Engagement with the Right Meeting Management Solution
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The Importance of Complying With Section 508 for Local Government Boards
Municipal boards should be aware of all state, federal and local laws that affect them, either directly or indirectly. Section 508 of the federal law pertains to accessibility for people with disabilities. Municipal board directors should be well-informed about Section 508 of the law and ensure that the municipality’s website meets the standards of the law. The federal government requires municipal governments to guarantee equal opportunity for people with disabilities. The intention of Section 508 is to encourage the development of products and web-based services that meet certain … [Read more...] about The Importance of Complying With Section 508 for Local Government Boards