Presenters

Jeremy Bosch – iCompass Manager of Marketing Operations

Joann Tilton – Retired City Clerk at Manteca, CA

Sherry Mashburn – Retired City Secretary at College Station, TX

Overview

When someone asks what you do for a living, you proudly respond, “I am a Municipal Clerk!” But does that individual truly know what a Clerk does for their municipality. Whether it’s a member of the public or a staff member, the role of the Clerk is often misunderstood.

In this webinar, we are going to take this challenge head on and discuss strategies for Clerks to better demonstrate their value to the community and fellow staff.

We are excited to have two experienced Clerks sharing strategies to:

• Brand yourself as a leader and communicate that to others
• Develop your ‘elevator speech’ when people ask “What does a Municipal Clerk do?”
• Balance wearing multiple hats at your organization and demonstrating your value
• Present yourself as a professional and command respect as a critical team member of the municipality